Operations Director

  • Full Time
  • Bath
  • Feb 21, 2020

Website insight4sport Insight

To be the world leading performance analysis service provider

Role Summary

The Operations Director will be responsible for the growth, profitability and overall coordination of Insight Analysis.  The role will be responsible for keeping the business profitable throughout its every function, from human resources to domain expertise, therefore this role requires extreme organisation skills, a keen attention to detail and the flexibility to work with all aspects of the business.


  • Plan and monitor day to day running of the business
  • Resource scheduling and profitability of all domain areas
  • Identifying and targeting areas in which Insight Analysis can improve its operations
  • Monitoring revenue margins
  • Overseeing employee productivity
  • Researching and implementing new initiatives to further the business growth and profitability
  • Owning and delivering the annual budget processes and responsible for updating the Board on a regular basis
  • Managing all third party suppliers and ensure that SLA’s are met/exceeded
  • Own and manage procurement processes
  • Attaining the ISO27001 certification and maintaining adherence to processes to ensure long term adoption across the organisation
  • Ensuring all client contracts are robust, profitable and legally sound
  • Evaluate overall business performance by gathering, analysing and interpreting data and metrics
  • Manage career development across the organisation to ensure we develop from within, including the continual improvement of the Insight Competency Framework
  • Developing and implementing guidelines for employee evaluations, recruitment and promotion

Experience/Person specification

  • BSc/BA in business administration or relevant field
  • Excellent written/verbal communication skills
  • Prior experience as Director or Senior operations manager
  • Analytical skills to evaluate data and make operational decisions
  • Excellent organisational and leadership skills
  • Strong emotional intelligence
  • Coaching skills
  • A keen interest in sport is highly desirable

To apply for this job email your details to recruitment@insight-analysis.co.uk